Jakarta, Indonesia Sentinel — SpaceX’s satellite internet service, Starlink, has stopped accepting new users in Indonesia due to capacity constraints, according to an official announcement on the company’s website.
In a blog post titled “Important Notice for New Customers in Indonesia,” Starlink stated that it has temporarily suspended sign-ups across the country because its service capacity in the region has been fully reached.
“Starlink service is currently unavailable for new customers in your area due to sold-out capacity across Indonesia,” the company wrote.
The move likely means Starlink has reached the maximum number of users it can support in Indonesia without affecting service quality. The decision is aimed at maintaining optimal performance for its existing user base.
In addition to halting new registrations, Starlink has also paused the activation of newly purchased kits, including those bought from authorized resellers or third-party vendors.
The company did not provide a timeline for when service capacity might be expanded or when it would begin accepting new users again. However, Starlink said it is working closely with local partners to resume service availability in the country.
“We cannot provide an estimated timeframe for availability, but our team is working with local parties to bring Starlink back to Indonesia as soon as possible,” the company stated on Saturday, July 12, 2025.
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For now, prospective customers in Indonesia are encouraged to visit Starlink’s official website, where they can join a waitlist and place a deposit. However, service will only be activated once additional capacity becomes available.
Starlink officially launched in Indonesia in May 2024, with a high-profile event in Denpasar, Bali, attended by SpaceX CEO Elon Musk. The company’s entry into the Indonesian market followed a partnership with the Ministry of Health to bring high-speed internet to remote regions and underserved medical facilities.
Just weeks before the launch, Indonesia’s Ministry of Communications and Digital Affairs granted Starlink a license to operate as a satellite-based internet service provider (VSAT) in the country. The initiative was seen as a major step in bridging the digital divide across the archipelago’s remote areas.
(Raidi/Agung)
